Lead Medical Assistant

Lead Medical Assistant Liz Branscum, MA has 10+ years in the healthcare industry and was recently promoted to Lead Medical Assistant for the Spine Institute of Arizona. Being with our practice since 2016 has afforded Liz the opportunity to seek out improvements for our back-office processes in order to create a better patient experience. Liz…

Lead Interdepartmental Specialist

Lead Interdepartmental Specialist Zsanene (Cha) Ostlund-Stock began her professional career with the Spine Institute of Arizona in 2008 as an Administrative and Personal Assistant. Over the past 11 years, Cha has proven to be an integral part of the practice, eventually managing provider credentialing and acting as our workers compensation liaison. Recently, Cha was promoted…

Lead Authorization and Procedural Scheduling Coordinator

Lead Authorization and Procedural Scheduling Coordinator Shaynie S. Chatter has been a member of the Spine Institute of Arizona team since October of 2011. She was initially hired as a Medical Assistant, then moved on to become a Surgery and Injection Scheduler. Knowing the process from front to back, Shaynie was promoted to Lead Authorization…

Office Manager

Office Manager Karen M. Alford brings 20+ years of experience in the medical field with her to our practice, with most of those years being right here at the Spine Institute of Arizona. Karen was recently promoted to Glendale Office Manager and can quickly and efficiently handle all operations of that location independently. Karen hopes…

Director of Business Strategy

Director of Business Strategy Megan E. Ashby, CMPE began her career with the team at the Spine Institute of Arizona in 2010.  During her time here she has worked on various projects including marketing efforts with referring providers and community outreach education programs as well as working closely with Spine Institute of Arizona physicians and…

Practice Administrator

Practice Administrator Arianna M. Shannon has been with the Spine Institute of Arizona since July of 2018, managing our day-to-day operation as Practice Administrator. She has nearly 10 years of healthcare administration experience, with 4 of those being in medical management. Arianna earned duel Bachelor of Arts degrees in Communication Studies and Public Relations with…